Order Processing

At Onyx Sanitaryware, we aim to process all orders promptly. Orders are typically processed within 1-2 business days after confirmation. Once your order is processed, it is prepared for dispatch and handed over to our delivery partners.

Shipping and Delivery

We offer reliable shipping services across our serviceable locations. Delivery timelines may vary depending on your location but generally range between 3-7 business days. We strive to ensure timely delivery, but delays may occur due to unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout. In some cases, we may offer free shipping promotions. Any additional charges such as taxes or duties will be communicated transparently before order confirmation.

Order Tracking

Once your order is dispatched, you will receive tracking details via email or phone. This allows you to monitor your shipment and stay updated on the delivery status. Our support team is available to assist with any tracking-related queries.

Contact Information

If you have questions regarding shipping or delivery, please contact us at info@onyxsanitaryware.com or call +91 9819214558. We are here to ensure a smooth and reliable delivery experience.